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Albavoy
Software for luxury travel agencies, built by Lumanaire
One system for a luxury travel agency’s clients, trips and website.
We built Albavoy, software for luxury travel agencies, destination management companies and independent advisors. It keeps the agency’s book of clients and clubs, runs each trip from its legs to its guest roster, and gives the agency a website of its own, where enquiries come straight back to the desk. Kent World Travel’s website runs on it.
- What it is
- Software for luxury travel agencies, destination management companies and independent advisors
- What we built
- The client book, the trips desk, the agency’s own website and albavoy.com
- Running on it
- Kent World Travel’s website, at kent-world-travel.albavoy.com
- Live since
- July 2026, on albavoy.com
Everything we built, in the order an agency works.
From the client book to the enquiry that comes back to it. Tap a stage to jump to it.
The black book
A client book that speaks travel.
Albavoy keeps the agency’s clients the way the trade thinks of them. Couples travel together, clubs are accounts, and notes stay on each client’s record. The pipeline counts the commission the agency earns, not the gross.
Couples, linked
Two clients can be linked as a travelling couple.
Clubs as accounts
Clubs have records of their own, beside the clients.
Notes on every client
What the team knows about a client stays on their record.
A pipeline priced in commission
Deals move through stages, and each shows the commission it should earn.
The trips
Every trip, from its legs to its guest list.
Each trip has its own desk: an overview, its legs, a day by day itinerary, the guest roster, flights and registrations. Trips and their itineraries move from draft to published.
Leg by leg
A trip is set out in legs, each with its place and its dates.
Day by day
The itinerary runs day by day, item by item.
Draft, published, archived
Each trip, and each version of its itinerary, carries one of the three.
The roster at a glance
Booking forms, passports and deposits, guest by guest.
Flights with the trip
Each traveller’s flights are kept on the trip they belong to.
Commission, expected and received
What a trip should earn is tracked against what is paid after it.
The agency’s own site
The agency’s name on the door.
The agency gets a website at its own address, in its own colours and with its own logo. Kent World Travel’s is at kent-world-travel.albavoy.com. On the page itself, Albavoy is one line in small type at the foot: Powered by Albavoy.
Its own address
An address with the agency’s name in it.
Its own colours and logo
The site takes its palette and logos from the agency’s brand settings.
The agency’s own pages
About, destinations, the hosts and an enquiry form.
Powered by Albavoy
One line in small type at the foot of the page.
The first screen of Kent World Travel’s website, on a computer.
Enquiries
Enquiries come straight back to the desk.
On the agency’s site, a traveller says where they would like to go and who is coming. The enquiry lands in the agency’s admin, where the team marks it new, contacted, closed or archived.
Four statuses
New, contacted, closed and archived. The team can change the status of an enquiry, and nothing else in it.
Junk kept out
The form limits how often it can be sent, and sets aside bots before they reach the team.
Used only to reply
The form tells the traveller their details are used only to reply to the enquiry.
“White label is not an add-on here. It is the architecture.” From the albavoy.com home page, about the agency’s own site.
More of our work
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Bushscapes
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Lodge software
Hoyo
Hoyo is hospitality management software for African lodges, built by Lumanaire.
All the work Visit albavoy.com (opens in a new tab)
What are we building next?
One sentence is enough. It comes straight to us on WhatsApp.
Let’s get started on WhatsApp (opens in a new tab)